We want you to be happy with your purchase from Cargotek™! We understand that there are risks and uncertainties involved in shopping online, so we will gladly accept refunds and exchanges on our products. All we ask is that returned items must be unused, unwashed, and returned with its original packaging. You are responsible for return shipping costs, unless we made a mistake with your order or there is a defect in the product.Please note:
- You may use any shipping method you like as long as a tracking number can be provided.
- Carefully package the items in the original shipping package or any suitable shipping box.
- Make sure you include your name and order number so that we know who it's from!
- You should always contact us before sending any items for returns.
- Returns and exchanges are only accepted within 14 days of purchase.
Sale items are non-refundable.
Impossibility of delivery
We are not responsible for orders that cannot be delivered or that are not received because the wrong address was provided for the recipient. Please make sure that the recipient's address is correct, and contact Customer Service if you believe that the recipient did not receive the order.